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Practice management software runs the physician's whole day

Practice management software brings together the diary, patient files, prescription drafts and cash desk of a physician who works alone or with a small team. With HekimBis the appointment book, the paper file and the Excel sheet move into one application; there is nothing to install and no server to run.

A day in the practice, from morning to evening

A solo practice asks one person to play four roles during the day: physician, front desk, cashier and records clerk. Good practice software does not remove these roles; it reduces each of them to a few taps. A typical day runs like this.

  • 08:30, opening

    The diary shows today's patients with their durations. Results left pending from the previous day and open balances sit in the header as markers that need the physician's attention.

  • 09:00 to 12:30, consultations

    When the patient arrives their card opens, and earlier visits, allergy and chronic-condition markers and active medications are visible at a glance. The exam note saves itself as it is written, so a lost connection does not lose the draft.

  • 12:30, calls and messages

    Missed calls and waiting messages are collected in one list, and appointment requests go straight into the diary.

  • 13:30 to 17:30, consultations and tests

    If needed, a test order is placed from the same screen and the result returns to the patient's file. A prescription draft is prepared and printed.

  • 18:00, closing

    The day's payments are gathered at the cash desk, and open balances and tomorrow's diary are reviewed. The end-of-day view shows the day's result and the patients to recall without going back to Excel.

The point of this flow is to shorten the physician's working day, not lengthen it: every detail on the patient card is typed once, and no evening clean-up is left.

The system must not split the physician's attention during an exam. So during the visit, screens put forward only what concerns the patient being examined; balances, waiting messages and administrative items queue up until the visit ends. The physician can dictate instead of typing; the AI assistant turns the note into a structured draft, and the draft does not become a record until the physician approves it. At closing, tomorrow's list and the patients to recall are ready.

Physician arriving at the practice early in the morning and putting a mug on the desk

What a practice cannot do without

When choosing practice software, check these capabilities one by one. In HekimBis all of them are in the core package.

Physician diary
Durations, recurring appointments, leave and break blocks, double-booking prevention. See Appointments and calendar.
Patient file
Main card, guardian details, contact preference, duplicate warning and timeline. See Patient management.
Exam record
History, exam, diagnosis and plan; signature and lock; later corrections with a reason and a trail. See Clinical record.
Prescription draft and documents
Physician-approved draft and printout, referral letter and clinical summary.
Consent and forms
The privacy notice, explicit consent and procedure consent are separate records. See Forms, consent and documents.
Reminders
SMS, e-mail and WhatsApp reminders that reduce no-shows. See Patient messaging.
Cash desk and payments
Service price list, partial and installment payment, open balance and daily cash. See Finance and payments.
Diary on the phone
The physician's daily core flow in the mobile app. See CRM Mobile.
Secure data
Role-based access, audit trail, backup and secure export. See Security.

A common mistake in small practices is to use the program only as a diary. Most of the value comes from linking records: the exam that grows out of an appointment, the charge that grows out of the exam, the balance reminder that grows out of the charge. When you choose, ask this: can I take this appointment to the patient card with one click, and from there to the cash desk? Good practice software also keeps working when the physician is on leave: leave blocks, the covering physician's or assistant's permissions and automatic replies to patient messages are part of it.

If your specialty needs its own workspace, for example dentistry, psychology or dietetics, the Lite package includes one profile from the 34 definitions.

What the Lite package gives a practice

Lite is the package designed for a practice run by one physician with a small team. It includes one physician and three staff seats; as needs grow, staff can rise to five and specialty workspaces to three with added capacity. See Pricing for current prices.

What Lite contains: the secure core (patient, appointment, exam), basic lead tracking, ready-made automations, basic accounts and payments, simple supply tracking, basic daily reports, the patient portal, the physician's daily mobile core and the verified physician profile. Security, the audit trail, backup, signed-record protection, separate privacy notice and explicit consent records, and secure export are the same in every package; they are not sold as advanced features.

When a second physician or a second branch arrives, the package is upgraded. An upgrade changes permissions and capacity on the same patient files; data is not moved again. The number of patient, appointment and exam records does not depend on the package.

From opening an account to the first appointment

A physician working at a home desk in the evening with a notebook and a lamp

Nothing needs to be installed and there is no server to run. The account opens in two steps: first your name, e-mail, mobile phone and password, then the type of business, its title and billing details. When the e-mail and phone are verified, your seven-day trial workspace opens; no card details are requested at this stage.

In the trial workspace you can set up the diary, enter the service price list and run appointment, exam and payment flows from start to finish with sample patients. After the seven days your account does not move to a paid package on its own; when you want to continue, you complete the contract and payment steps yourself. Real patient data and file transfer open after that.

Moving from paper and Excel

Fear of the move is the first reason most physicians put off a program. Three separate subjects should not be confused.

A wall of old paper patient files and a staff member carrying a box to scanning
  • Trial workspace

    The seven-day trial runs on sample data, so you can explore the product freely. Book an appointment, write an exam record, enter a payment and see the patient portal.

  • The real move

    It happens after organization verification, the contract and payment are complete and the production environment is open. The source file (CSV or Excel) first passes through a field-mapping preview, then a trial import runs and an error report is produced. When the same patient appears twice, you make the matching decision. Running the import again does not create duplicate records; at the end, counts, totals and a sample are checked in reconciliation.

  • Paper files

    You do not need to enter every old record. Many physicians start with their active patients and scan or upload the rest as patients return. Scanned documents are attached to the patient file with category and version information and become searchable.

In a paper and Excel routine, seeing a patient's balance means opening two files, appointment reminders are sent by hand, and the backup depends on the computer not failing. In HekimBis the balance, the appointment and the reminder sit on the same card, and backup is the system's job. See Data migration and How it works for the full process.

Reconciliation07End

Records with provenance

  • The process is complete here.
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All steps

  1. 01 Source file (CSV / Excel) (Source file)
  2. 02 Field mapping preview (Mapping)
  3. 03 Dry run (Dry run)
  4. 04 Error report (Dry run)
  5. 05 Import (safe to repeat) (Import)
  6. 06 Reconciliation: counts, totals, sample (Reconciliation)
  7. 07 Records with provenance (Reconciliation)

Alternative path from 04 Error report; it returns to the main flow at 05 Import (safe to repeat).

  1. 04a Duplicate patient: match decision (Mapping)

Alternative path from 05 Import (safe to repeat); it returns to the main flow at 06 Reconciliation: counts, totals, sample.

  1. 05a Re-run: no duplicates created (Import)

07 Records with provenance

Practice software compared with clinic software

Practice software
A diary, patient file and cash desk for one physician or a very small team. The person who decides and the person who uses it are often the same physician.
Clinic management software
Several physicians, the front desk, the cash desk and stock work together; role and permission separation, room and device calendars, physician earnings and reporting come forward. See Clinic management software.
Polyclinic software
A multi-physician structure in one branch, weighted toward the waiting room and mandatory reporting. See Polyclinic software.
Patient tracking software
The general term that covers all of them. See Patient tracking software.

In HekimBis this distinction is a package difference, not separate products. On the same data model Lite, Pro and Clinic are supersets of one another; if you start with practice software today and need clinic software tomorrow, your data stays where it is.

Three signs show that practice software suits you. First, you can register your first patient and book an appointment in five minutes. Second, you do not have to write the day's payments somewhere else at closing. Third, you know that if your computer broke tomorrow you could still reach your patient files from a phone or another computer. If one of these is missing, ask again whether the program really lightens your day.

Frequently asked questions

Does practice software need installation?

HekimBis is cloud-based; a browser and the mobile app are enough. Server and backup responsibility lies with HekimBis.

What does practice software cost?

The price depends on the plan and capacity; the current list is on the Pricing page. If no list is published, a quote is requested.

I work alone; do I need a front-desk module?

You do the front-desk work yourself, meaning appointments, check-in and payment; the screens present it for one person without separate roles. Roles separate when you add staff.

Is my patient data safe?

Role-based access, an audit trail, hosting in Türkiye and backup are in place. See Security and KVKK-compliant patient tracking for details.

Is e-Nabız submission required for a practice?

Practices may fall under national data submission; the scope depends on the type of facility and this is not legal advice. HekimBis manages the submission inside the product. See e-Nabız integrated software.

What happens after the trial?

After the seven days, organization verification, the contract and payment steps are completed to continue; the production environment with your real data opens after that. See the free patient tracking guide.

Can I check my diary from my phone?

Yes. The physician's daily diary, patient search and timeline summary, appointment approval and quick note drafts are in the mobile app.

What happens if my computer breaks?

Because data sits in the cloud with backup, you keep working by signing in from another computer or from a phone.

Can I sync my diary with my Google calendar?

Yes. The HekimBis calendar stays the main source; only busy blocks are read from the outside calendar, and a generic entry without patient information is written to it.