Clinic software features
HekimBis runs a clinic's daily work on the same patient file, from the appointment to the payment and from a device result to national data reporting. All 25 modules are grouped below into four work areas, and each one has its own page with the details.
Every module works on the same patient file
Work in a clinic does not run in separate pieces: a caller books an appointment, the appointment becomes a visit, the visit orders a test, the result reaches the physician and the patient, and the treatment is priced and paid for. HekimBis keeps that whole chain on the patient's file.
The modules are not separate programs. They share the same patient, the same users and the same audit trail, so nothing is entered twice and you can always see who did what and when.
Screens change by role: the front desk sees the agenda, the physician the visit record and accounting the patient account. The patient file itself is the same for everyone, so a change made by one team is current on every other team's screen.
From a patient's first contact to the examination room
Front desk, call center and physician assistants work here: a prospective patient is recorded, an appointment is booked, the patient is received and the required forms are completed.
Patient management and Patient 360
The patient card filters out duplicate records and shows the patient's history on a timeline. An authorized user approves every merge, and it stays traceable.
Prospective patient CRM
Prospects from the web, phone, messages and ads are tracked with their source and first response time. The source stays attached from the appointment through to payment.
Appointments and calendar
Physician, room and device calendars work together and double booking is blocked. The waitlist fills a freed slot with a time-limited offer.
Front desk and check-in
Arrival by QR code or kiosk, the waiting room display, estimated delays and no-show follow-up organize the front desk's day.
Treatment plans and sessions
For multi-session treatment, the quote, approval, completed sessions, supplies used and revision history are followed in the same plan.
Forms, consent and documents
The form builder, separate notice, explicit consent and clinical consent records, signature evidence and time-limited secure sharing links live in this module.
From the visit to tests and national data reporting
Physicians, nurses and the radiology and laboratory teams work here: the visit note is written, tests are ordered, device results reach the file and the mandatory data goes to the Ministry of Health.
Clinical records and visits
The SOAP visit note autosaves, and the physician reviews and signs it. A signed record never changes silently; corrections are kept as separate versions.
Imaging and PACS
A DICOM workflow from order to report: worklist, transfer, patient and order matching, the report and critical finding notification.
Laboratory and LIS
The specimen and barcode chain, analyzer results, validation, critical value escalation and physician-approved portal release.
Device connectivity
The Edge Connector inside the clinic network queues device results in an encrypted store and forwards them later without data loss if the connection drops.
e-Nabız and USS reporting
Mandatory national data reporting runs on versioned mappings, resubmission that never creates duplicates, receipts and a reconciliation queue.
Specialty workspaces
A versioned specialty pack sits on top of the platform core, with tools such as the odontogram, lesion map, audiogram, growth chart and eye measurement fields.
AI assistant
It prepares dictation and note drafts, and nothing is final until the physician approves it. With the assistant switched off, every module works the same way.
From the cash desk to inventory and branch management
The clinic manager, accounting and purchasing work here: each procedure is posted to the patient's account, supplies leave the stock and the state of every branch can be read in one report.
Finance and billing
Quotes, accruals, payments, refunds, the cash desk and physician revenue share come together in the patient account.
Inventory and purchasing
Lot, serial and expiry tracking, automatic consumption by procedure kit, requests, orders and goods receipt.
Staff, tasks and operations
Shift and leave planning, task and SLA tracking, checklists, device maintenance and incident management.
Reporting
Operations, clinical quality, finance, inventory and diagnostics reports, with export for authorized users.
Data migration
Moving from your current program comes with a mapping preview, a trial import and reconciliation, plus a full export whenever you need to leave.
Multi-branch and central management
Branch context, a central call center, consolidated reports and a fleet of connectors.
Communication with patients and with the team
Patient relations staff, patients and managers meet here: reminders go out, patients follow their own information in the portal, and routine work moves along by rules.
Patient communication and reminders
SMS, email, WhatsApp and app notifications, with channel consent, quiet hours and İYS checks.
Telehealth
A waiting room, identity and consent steps, and the call linked to the visit record.
Patient portal
In the clinic's branded portal, patients follow their appointments, forms, results and payments. A result appears once the physician publishes it.
Mobile app
The physician's day on a phone: the agenda, quick check-in, voice notes and critical result alerts.
Automation
Event, condition and action rules move confirmations, no-shows, recalls, debts and critical results along on their own.
Roles and permissions
Access based on role, branch and care relationship, with reasoned emergency access and a complete audit trail.
Plans are different capacities of the same modules
Lite, Pro and Clinic build on one another. The patient, appointment, visit and security core is complete in every plan.
Plans set capacity such as the number of physicians, staff, branches, specialty profiles and device connections. Security, the audit trail, backups and mandatory national reporting are the same in every plan. Capacity figures and the options for adding more are on the pricing page.
PricingFrequently asked questions
Are modules sold separately in HekimBis?
Modules are not sold one by one. Plans decide how much capacity is available, and the patient, appointment, visit and security core is complete in every plan. When you need more, you add physicians, staff, specialty profiles, branches or device connections.
Do I need a separate edition for my specialty?
Specialty screens, forms, scales and widgets are versioned specialty packs of the same platform, and one physician can use several at once. Packs are published with two independent clinical sign-offs; the scope and profile list are on the specialties page.
Which devices do you work with?
A device connection is verified for a specific manufacturer, exact model, protocol and device software version, and only verified combinations are listed as supported. A file taken from a device that is not on the list is imported manually and labeled as not integrated. The current list is on the device connectivity and integrations pages.
Are all features available in the trial?
The seven-day trial runs on sample data and needs no card. You can try the modules on sample patients; real patient data, live devices and the national service connection open once your account goes live. The process is explained step by step on the How it works page.
How are prescriptions and documents prepared?
A physician-approved prescription draft and printout are prepared. The clinical summary, referral letter and patient file printout are generated from templates suited to the specialty and go through the signature flow.
How does national data reporting work?
Mandatory USS and e-Nabız submissions are prepared with versioned mappings, sent and tracked with receipts. A record that fails waits in a retry queue and is followed on the reconciliation screen; the details are on the e-Nabız and USS reporting page.
How does it work if I have several branches?
Permissions, inventory, cash desks and calendars are separated by branch context, while headquarters manages consolidated reports, a shared call center and the connector fleet. The details are on the multi-branch page.
What is the difference between the mobile app and the patient portal?
The patient portal is a clinic-branded surface where patients follow their own appointments, forms, results and payments. The mobile app is where physicians and the clinic team run their day on a phone, with the agenda, quick check-in, voice notes and critical result alerts.
Can the AI assistant be turned off?
The AI assistant prepares dictation and note drafts, and a record is never final until the physician approves it. With the assistant switched off, every other module keeps working in the same way.
Who owns my data, and can I export it whenever I want?
Patient data belongs to the clinic. The data migration module brings data in from your current program with a mapping preview, a trial import and reconciliation, and a full export is available whenever you need to leave. Secure export is not restricted in any plan.
How do roles and permissions work?
Access is decided by branch membership, the care relationship with the patient and the sensitivity of the information as well as by role. Every read and change is written to the audit trail, and in an emergency time-limited access can be opened with a stated reason.
Keep reading
Related pages
Features
- Patient managementPatient 360 timeline, tags, duplicate merging, and patient statuses.
- Appointments and calendarPhysician, room, and device calendars with a waitlist and double-booking checks.
- Clinical recordsSOAP visit notes with autosave, physician signature, and a permanent audit trail.
- Finance and billingPatient accounts, payments, installments, deposits, cash desk, and refunds.
Specialties
Solutions and process
Software guides