Academy
Let your team learn starting from its own role
Not everyone learns clinic software from the same place. The front desk starts with appointments and payments, physicians with records and tests, managers with roles and reports. For each role we offer a short path and guides to read alongside it.
Three roles, three starting paths
Front desk
Appointments and calendar, arrival and waiting list, calls and prospective patients, payments.
Physician
Clinical records and examination, specialty workspaces, test orders and results, signature and addenda.
Manager
Roles and permissions, plan and capacity, reporting, multiple branches, data migration and security.
A reading list to get started
The guide articles start with the topics closest to each role's daily work.
- The Benefits, Risks and Selection Criteria of Cloud-Based Healthcare SoftwareWhat do you gain and what should you question when moving from desktop software to a cloud-based clinic system? A checklist on data location, backup, outages and device connectivity.
- Multi-Branch Clinic Management with Central Control and Local FlexibilityRunning several branches as one operation: shared patient records, branch-level cash and stock, role boundaries and consolidated reporting in a practical framework.
- Digital Clinic Management Guide for Moving from Paper to an Orderly FlowGoing digital in a clinic is not buying software; it is rebuilding the workflow. The flow from appointment to payment, and the steps that get skipped during the move.
- How Small Moments in the Patient Experience Shape Clinic SuccessPatient experience is not a survey question; it is an operational chain from booking to follow-up. A practical framework for managing waiting, communication and trust.
- Choosing Practice Management Software with a 12-Question EvaluationThe questions to ask before the features on the showcase: data ownership, specialty fit, KVKK, devices, support, commitment and migration.
- Appointment Management for Fewer No-Shows and Winning Back the Empty SlotA patient who does not show up is capacity a clinic cannot recover. Reduce no-shows with reminders, confirmation, waitlists, deposits and calendar design.
From trial to go-live with your team
The trial lasts seven days, needs no card and runs on sample data; real patient data is entered after activation. Each role tries its own path in the same trial space.
First open the path that fits your role and read the feature pages; then try your own flow from appointment to payment in the trial space.
Invite the team and give each user a role and branch scope. Live use begins once organization verification, the agreement, plan approval and payment are complete.
The road map from trial to go-live
The trial runs on sample data; real patient data is entered after activation.
Live use
Real patient data enters from this point on.
- The process is complete here.
All steps
- 01 Account (User) Two-step registration starts with name, email, phone, and password.
- 02 Verification (User) Email and phone are verified; business and billing details are entered.
- 03 7-day trial (Trial workspace) Each role tries its own path on synthetic data.
- 04 Activation (Activation) Organization verification, agreement, plan approval, payment, and role owners are completed.
- 05 Live use (Activation) Real patient data enters from this point on.
Alternative path from 02 Verification; it returns to the main flow at 02 Verification.
- 02a Wrong code (User) The verification code did not match.
- 02b Send again (User) A new code is requested.
Alternative path from 03 7-day trial; the process ends on this path.
- 03a Trial ends (Trial workspace) The workspace becomes read-only; synthetic data is destroyed after a waiting period.
05 Live use
Frequently asked questions about the academy
What is the academy?
The academy brings together role-based learning paths, guide articles and the seven-day trial to give your team its first steps. There is no separate charge for academy content.
Will my team learn with real patient data?
The trial runs on sample data. Real patient data is entered after your organization is verified and activation is complete.
Which role should I start with?
Start with the role closest to your own daily work: the front desk starts with appointments and payments, physicians with records and tests, managers with roles, reports and security.
Where do I find the guide articles?
The starter guides are in the reading list on this page, and all articles are on the blog page.
Keep reading
Related pages
Features
Solutions and process
Company and support
- Help centerHelp by topic, common questions, and how support requests work.
- Social mediaOfficial social media channels for HekimBis and the MTY product family.
- ContactReach us for a demo, a quote, data migration, or support.
- Terms of serviceThe terms that apply to using the HekimBis website and service.