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Doctor software takes the shape of your specialty

Doctor software should start the physician's day in the exam room, not in a management panel. In HekimBis the exam screen changes with your specialty: the dentist gets the odontogram, the ear specialist the audiogram, the eye doctor the OD and OS fields. A record does not become final until the physician signs it.

A doctor's desk in morning light with a stethoscope, closed notebook, phone and small plant

The specialty decides the exam screen

A dentist, an ophthalmologist and a dermatologist chatting in a staff lounge

A program with a generic notes field half-serves every specialty. Pediatrics needs growth curves, dermatology a lesion map, psychology scales and session tracking, orthopedics a pre- and post-operative flow. HekimBis answers this difference with a specialty package called a Specialty Pack. Each pack has three layers.

  • Core

    The patient, appointment, finance and security layer that every specialty shares.

  • Specialty pack

    Brings exam sections, form schemas, terminology, measurement charts, specialty widgets (odontogram, body and lesion map, audiogram, growth chart, OD and OS), ready texts, order sets, consent templates and procedure-supply kits.

  • Clinic extension

    The clinic's own additions. Mandatory security and clinical rules cannot be removed, and a signed record stays tied to its own form version.

The 34 defined profiles are grouped into 13 families. For each definition the clinical owner, an independent reviewer and the product owner are separate people, and a newly published version does not change an earlier signed record. One user can work with several specialty packs; a physician who sees both internal medicine and endocrinology does not copy between two screens. See Specialty workspaces and Specialties for details.

The practical result of a specialty pack is three things. First, the physician sees their own language from the first day: instead of a generic note, the screen has the section titles, abbreviations and units of the specialty. Second, because the record is structured it can be searched and compared; questions such as last year's hearing threshold against today's, or the last three measurements, do not get lost in free text. Third, specialty-specific appointment durations, preparation rules and procedure-supply kits make the calendar and stock work correctly too: the time set aside for a dental filling is not the time set aside for a routine check. When a physician adds a new specialty profile, existing patient records do not change; only new exams open with the new schema.

What the physician has on screen during an exam

The success of doctor software is measured by what you see on screen during the exam. In HekimBis seven items come forward; work such as the cash desk, stock and reports stays out of the physician's screen until the exam ends, so the physician can look at the patient.

Diary and delays
Today's list, estimated delay and the next patient. See Appointments and calendar.
Patient summary and alerts
Allergies, chronic conditions, active medications and risk markers are visible at a glance.
Specialty exam form
Your specialty's sections, structured fields and, when needed, a quick note. See Clinical record and exam.
Test and result queue
Placing orders, pending results and comparison with earlier results. See Laboratory and Imaging.
Prescription draft and documents
Physician-approved draft, referral letter, clinical summary and patient instructions.
Critical result notice
A critical value stays in the queue until the physician sees and acknowledges it, and the acknowledgment is recorded.
Signature and lock
A signed record cannot be changed silently; a correction is made as an additional record with a reason and a trail.

Three habits are supported for speed. Ready texts and order sets reduce frequently typed phrases and frequently placed order groups to one tap, and physicians can create their own. The quick note field allows free writing when there is no time for a structured form, and it can be moved into the form later. Comparison with the previous exam removes the what did I write last time search for returning patients. All of it sits within the signature and lock rule: a record written quickly is also a draft until the physician approves it.

The exam also ends on screen. The physician updates the problem list and care plan, sets goals, and enters the follow-up appointment and recall date; patient instructions are added from a ready template. As soon as these steps are written they flow into the diary and automation: a reminder goes to the patient when the follow-up date arrives, and a follow-up task lands with the person responsible. Follow-up that used to depend on the physician's memory becomes follow-up that depends on a rule.

Referrals and consultations are part of the physician's screen as well. When a patient is to be directed to another physician or a diagnostic center, the referral letter and clinical summary are prepared from the existing record; sharing that needs the patient's consent passes a separate consent step, and the sharing link is time-limited, single-use and logged. For a patient referred from the list of verified physicians, the appointment handover is made through the verified physician record and calendar, while the clinical summary stays in your own record. A referral thus stops being a file sent as an e-mail attachment and becomes a traceable action.

The AI drafts, the physician approves

Dictating or structuring a short note is one of the places where a physician can save time. HekimBis's AI assistant does this at the level of drafting: it turns speech or a short note into a structured draft according to the specialty template, and flags missing fields and contradictions. The physician edits the draft; it does not become a record until they approve and sign.

The assistant reads, drafts and makes suggestions to the physician; the decision on diagnosis and treatment is always the physician's. The source text, the AI output and the changes the physician made are stored. If a draft is rejected, the record does not become final. With AI switched off, the same record is written by hand and the flow does not stop. Usage depends on a quota stated in the package catalog. See Safe AI assistant for details.

Why does a draft need approval? Dictation quality varies with room noise, pronunciation and how well the template fits; a wrong number or a left and right mix-up in a draft can have clinical consequences. The approval step is therefore the process itself. The assistant sees the patient record with read permission only and cannot change the record on its own. A clinic can switch AI use off; in the Clinic package usage is managed through organization policy and a central quota.

The AI assistant helps with these jobs: transcribing speech or dictation, preparing a structured note draft by specialty and exam type, summarizing a long file or a conversation, flagging contradictions, missing fields and follow-up tasks, suggesting codes and templates, and showing no-show, capacity or operations trends. Every output is a suggestion; the physician decides whether it becomes a record.

Record06End

Source, output and change trail are stored

  • The process is complete here.
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All steps

  1. 01 Dictation / voice (Doctor)
  2. 02 Draft structured by the specialty template (Assistant)
  3. 03 Missing-field and conflict warnings (Assistant)
  4. 04 Doctor edits (Doctor)
  5. 05 Approve and sign (Doctor)
  6. 06 Source, output and change trail are stored (Record)

Alternative path from 04 Doctor edits; it returns to the main flow at 04 Doctor edits.

  1. 04a Rejected: the draft never becomes a record (Doctor)

Alternative path from 01 Dictation / voice; it returns to the main flow at 04 Doctor edits.

  1. 01a AI switched off: the flow continues manually (Doctor)

06 Source, output and change trail are stored

It works on the physician's phone too

A physician's day is not always spent at a desk. After secure sign-in, including biometric verification, CRM Mobile gives you the diary and delays, quick check-in, the patient summary and critical alerts, voice note drafts, photo and document attachments, and critical result notices on the phone. If the connection is weak, a narrow flow keeps running offline, encrypted and for a limited time; if there is a conflict, nothing is merged silently and the physician decides.

Notifications carry no patient information: the alert that reaches the phone for a critical result says only that a result awaits your review, and the details appear after secure sign-in. If a device is lost, the administrator ends its session remotely. The Lite package has the physician's daily mobile core; the full scope is in the Pro and Clinic packages. See CRM Mobile.

For a physician who is just starting, the first week looks like this. On day one, choose your specialty profile and fill in the exam form with a sample patient. On day two, create your ready texts and the order sets you use often. On day three, build the habit of signature and lock: write a draft, review it, sign it, then try an additional record with a correction reason. On day four, explore test orders and the result queue. On day five, open the mobile diary. On day six, try the AI draft, accepting one and rejecting one. On day seven, review the experience. Role-based training paths are part of onboarding; see How it works.

A physician in a white coat glancing at a phone while walking down a clinic corridor

Which specialties are ready?

These are the specialties we are asked about most; see Specialties for all 34 definitions: Oral and dental health, Eye diseases, Ear, nose and throat, Audiology, Dermatology, Psychiatry, Pediatrics, Cardiology, Orthopedics and traumatology, Obstetrics and gynecology, Neurology, Dietitian.

The number of specialty profiles included is one in Lite, three in Pro and eight in Clinic; additional profiles can be added up to the 34 definitions. In clinics where several specialties work, each user sees their own profile and the administrator decides which profile is open to whom.

If your specialty is not listed, you can start with the general exam profile and add form and measurement fields as a clinic extension. To compare the depth of software built around a single specialty with HekimBis's specialty packs, see the specialty depth test on the comparison page.

Frequently asked questions

What is the difference between doctor software and practice software?

Doctor software is the intent focused on the physician's clinical workspace, meaning the exam, tests and documents; practice software also covers the physician's business, meaning the diary and cash desk. In HekimBis they are the same product. See Practice management software.

Is there really a screen for my specialty?

There are 34 defined profiles, and the form, widget and consent template of each go through a clinical review process. The number of profiles included is one in Lite, three in Pro and eight in Clinic; more can be added.

Does the AI decide for me?

No. The AI drafts and flags what is missing; a record does not become final until the physician approves and signs it. The decision on diagnosis and treatment is the physician's.

How is a prescription prepared?

A physician-approved prescription draft is prepared and printed; the referral letter and clinical summary are produced from the same record.

Is it safe to reach patient records from a phone?

Mobile access works with biometric sign-in, device management and role-based permission; every sensitive view is written to the audit trail. See Security.

What should I do on my first day as a physician?

Choose your specialty profile, fill in the exam form with a sample patient and create your ready texts. The first-week suggestion is in the mobile section of this page.