Social media
HekimBis's official accounts
HekimBis's official accounts are only the addresses listed on this page. Accounts that use our name or logo but are not listed here do not belong to us. Our accounts never ask for patient information, passwords, card details or identity details.
How can you tell an account belongs to us?
Official account addresses are published only on this page; comparing an account's address with this list is enough. Our accounts never ask for a patient name, ID number, password, card details or identity document; a request like that does not come from us.
Subscription payment is made on the page hosted by the payment provider, and payment is never requested over social media. Topics that involve organization data go through a support request and the contact form, and data subject requests follow the steps on the KVKK page.
If you see a suspicious account or message, tell us through the contact page, without adding patient information to the message.
Where to find information
Long, detailed guides are published on the blog. You do not need to follow social media; every topic has its own page on the site.
Each product update and guide we publish on our accounts is also on the site: updates on the relevant feature page, guides on the blog.
What do we share on our accounts?
On our accounts we publish only content about the product and clinics' day-to-day work.
- Product updates
- New capabilities and changes in how the product behaves; each update also appears on the relevant feature page.
- Guides
- Guide articles aimed at clinics' daily work.
- Event announcements
- Events we attend or organize.
Latest guide articles
- October 10, 2026The Benefits, Risks and Selection Criteria of Cloud-Based Healthcare SoftwareWhat do you gain and what should you question when moving from desktop software to a cloud-based clinic system? A checklist on data location, backup, outages and device connectivity.
- October 10, 2026Multi-Branch Clinic Management with Central Control and Local FlexibilityRunning several branches as one operation: shared patient records, branch-level cash and stock, role boundaries and consolidated reporting in a practical framework.
- October 10, 2026Digital Clinic Management Guide for Moving from Paper to an Orderly FlowGoing digital in a clinic is not buying software; it is rebuilding the workflow. The flow from appointment to payment, and the steps that get skipped during the move.
Which channel for which topic?
Topics that involve patient or organization data are handled on the channels below, not on social media.
Usage questions and support
Look through the topics and frequently asked questions in the help center, and open a support request for anything that is not resolved.
Help centerLive service status
Service status and planned maintenance announcements are followed on the system status page.
System statusData subject requests
Requests follow the steps described on the KVKK page, with identity verification.
KVKK complianceSecurity reports
If you see a security problem, report it through the contact form without adding patient information to the message.
SecuritySubscription payment
Payment is taken only on the page hosted by the payment provider; payment is never requested in a social media message.
Payment securityLogo, demo and partnerships
The logo and brand colors are in the press kit; demo, quote and partnership requests go through the contact form.
Press and media
If you see a fake account
If you come across a fake account, follow the steps below; they protect both your account and your data.
- 1
Note the address
Write down the account's address and name; do not interact with the account.
- 2
Compare it with the list
If the address is listed on this page, it is an official account; if it is not listed, it does not belong to us.
- 3
Tell us
Report it with the form on the contact page, without adding patient information to the message.
- 4
If you shared information
If you shared a password, change it right away; if you shared card details, call your bank.
Frequently asked questions about social media
Which accounts are official HekimBis accounts?
Only the ones listed on this page.
Can I get support through social media?
Social media is not used for topics that involve patient or organization data. For support, use the help center and the contact page.
What do you share?
Product updates, guide articles and event announcements.
What should I do if an account uses our name?
Compare the address with the list on this page. If it is not listed, do not treat it as ours, do not share information, and report it to us through the contact form.
Why are social media accounts listed on this page?
Publishing the official addresses in one place lets you tell fake accounts that use our name apart. Keeping the list current is our responsibility.
What if a message from an account asks me for a password or card?
Do not reply. We do not ask for passwords, card details or identity details on any channel; such a message does not come from us and should be reported through the contact form.
How do I report a security problem?
Report it through the form on the contact page, without adding patient information to the message. Our security approach is described on the security page.
Is there a separate channel for press and media?
Yes. The press kit and the press contact are on the press and media page.
How do I follow updates without social media?
Guide articles are on the blog, service status is on the system status page, and product information is on the feature pages.
Keep reading
Related pages
Company and support
- Why HekimBisConnected records instead of separate programs, and the reasons behind that choice.
- Vision and missionWhy HekimBis exists and the principles it is built on.
- ContactReach us for a demo, a quote, data migration, or support.
- Cookie policyCookies used on the site, their purposes, and managing your preferences.