1. Introduction

As MTY Teknoloji A.Ş. ("Company"), we attach great importance to the protection of your personal data within the scope of the services we provide through the HekimBis platform. This Privacy Policy explains how your personal data is collected, processed, stored and protected.

2. Data Collected

Identity information (name, surname, national ID), contact information (email, phone, address), health data (examination records, prescriptions, allergy information), financial data (invoice information, payment records) and usage data (IP address, browser information, session durations) are collected.

3. Purpose of Data Processing

Your personal data is processed for the purpose of providing healthcare services, appointment management, billing, fulfilling legal obligations, improving service quality and security.

4. Data Security

Your data is protected with AES-256 encryption. Our server infrastructure is provided by MTY Cloud, serving in 7 countries and 14 locations. We operate in compliance with ISO 27001 information security standard.

5. Data Retention Period

Your personal data is retained for the duration required by the processing purpose and within the framework of our legal retention obligations. Health data is stored for at least 20 years as required by relevant legislation.

6. Contact

For questions about our privacy policy, you can contact us at [email protected] or +90 850 123 45 67.